Night Auditor (Overnight Front Desk)
Stanly Ranch, part of the Auberge Collection, is a dynamic luxury resort set on over 700 acres of vineyards and farmland in southern Napa Valley. The property features 135 cottage-style guestrooms and suites, exclusive ownership opportunities, a spa, three dining venues, and immersive wine country experiences. With a rich 100-year history, Stanly Ranch blends casual, honest luxury with modern energy.
About the role
As the Night Auditor, you will ensure financial accuracy and guest satisfaction during overnight hours. This role involves conducting end-of-day audits, facilitating guest check-ins and check-outs, generating reports, and addressing guest needs while maintaining security and operational integrity.
Responsibilities
- Conduct end-of-day financial audits, reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
- Facilitate check-in and check-out processes during overnight hours, ensuring accuracy in room charges, payments, and guest information.
- Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant data for management review.
- Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late arrivals or early departures.
- Monitor security and safety systems, address issues or concerns that arise during the night, and report incidents to appropriate personnel.
Requirements
- Minimum 1 year of experience as a Night Auditor or in a similar role.
- Experience at a luxury hospitality property preferred.
- Background check required.
Pay
The starting pay range for this position is $26.00 per hour. Individual salaries will be determined based on experience and education.
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs, known for captivating design, exceptional cuisine, and gracious service across 30 unique properties worldwide.