Front Desk - Night Auditor

Responsibilities

• Compute, classify, and record numerical data to maintain complete financial records.
• Perform routine calculations, postings, and verifications to obtain primary financial data.
• Verify the accuracy of figures, calculations, and postings related to business transactions recorded by other staff members.
• Approach all interactions with guests and employees in a friendly, service-oriented manner, ensuring a welcoming environment.
• Adhere to all standards and regulations to promote safe and efficient hotel operations.
• Initiate and complete the end of day process, including balancing daily work and maintaining cashiering responsibilities.
• Maintain proper records, including log books and other documentation.
• Be familiar with and enforce all hotel policies and house rules.
• Complete initial direct bills daily, attach necessary documentation, and place on the Property.
• Prepare and distribute the Daily Flash Report.
• Ensure that all employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Perform any other duties as requested by the manager.

Requirements

• Minimum 1 year of hotel or related field experience.
• A High School diploma or equivalent college coursework in relevant areas is a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills to address guest issues and emergencies.
• Familiarity with Windows OS, approved spreadsheets, and word processing.
• Quick and accurate decision-making abilities.
• Effective problem-solving skills, including prevention and resolution.
• Capability to assimilate complex information and adapt as necessary.
• Proficiency in financial data analysis and basic arithmetic.
• Comfort working in a self-managed environment.
• Active listening and conflict resolution skills.
• Maintaining composure and professionalism under pressure.

Qualifications

• Clear communication skills.

Skills

• Communication skills.
• Attention to detail.
• Ability to multitask effectively.

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits.
• Paid holidays.
• 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
• On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO.
• Life at Flow.

Pay

Details about pay are not specified in the job posting.

Schedule

The overnight shift typically runs from 11 pm to 7 am.