Front Desk Concierge South Florida
About us
Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across Florida, New Jersey, and Pennsylvania. We pride ourselves on delivering exceptional service and creating memorable experiences for our clients and residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.
Key Responsibilities
- Greet guests and visitors in a friendly, professional manner.
- Provide information about the facility and services.
- Answer phone calls and respond to inquiries.
- Assist with guest check‑ins and check‑outs.
- Maintain the security of the premises by monitoring access points.
- Perform administrative tasks as needed, including managing reservations and scheduling appointments.
- Ensure cleanliness and organization of the front desk area.
- Assist with food and package delivery.
- Communicate with management effectively.
- Handle guest requests, complaints, or concerns promptly and effectively.
Qualifications
- Prior experience in customer service, hospitality, or a front‑desk role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours.
- Detail‑oriented, organized, and able to multitask.
- Friendly, approachable, and professional demeanor.
- Strong problem‑solving abilities and the capacity to stay calm under pressure.
- Clean and well‑polished appearance, adhering to a professional business attire standard (black blazer, black shirt and tie, black slacks, and black dress shoes).
Benefits
- Flexible schedule.
- Opportunity for advancement.
- Training & development.
Schedule
Part‑time and full‑time positions are available, with 30–40 hours per week. Shifts are offered in the morning, evening, and overnight. Multiple candidates are needed for locations in Boca Raton and Delray Beach, Florida.