Concierge Front Desk (FLA)

About the role

As a Front Desk Concierge, you will be instrumental in creating a luxury environment and providing exceptional customer service.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Ensure customer needs are met by providing directions, suggestions for restaurants, and surrounding attractions.
• Cook up special events or special projects as assigned.
• Provide information on the geographical area.
• Conduct all concierge services for the property in a professional manner at all times.
• Respect all residents’ privacy, information, perspective, priorities, times, and resources.
• Maintain a warm and friendly demeanor at all times.
• Communicate with residents and guests concerns to management promptly.
• Receive all lost and found items; keep a log of lost and found items.
• Maintain a log for all incoming and outgoing packages, call resident and maintain records of all packages.
• Aid with newsletter and other mailings (stuffing, labeling) and posting of memos in the mailroom.
• Prepare daily activity reports as required and submit to management.

Requirements

• Legally authorized to work in the United States
• At least 21 years of age or older
• Possess at least a high school diploma or equivalent (GED)
• Demonstrate a stable work history
• Pass an extensive background screening which includes, but is not limited to, criminal background checks, drug test, interviews
• Possess 1-3 years of concierge experience
• Speak and read English, clearly and fluently

Benefits

• GREAT PAY
• HEALTH INSURANCE
• LIFE INSURANCE
• 401 (K)
• VACATION PAY