Concierge Front Desk

About the role

Provides reception services for the corporate headquarters building which includes receiving and redirecting patient calls, greeting executive level visitors and various vendors.

Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately
• Notifies company personnel of visitor arrival
• Informs visitors by answering or referring inquiries
• Directs visitors by maintaining employee and department directories
• Maintains security by following procedures, monitoring logbook and issuing visitor badges
• Identifies any suspicious or questionable activity and reports issues internally or to police authorities, as necessary
• Operates telecommunication system by following manufacturer's instructions for house phone and console operation
• Keeps a safe and clean reception area
• Promotes FCS as a world-class organization through professional interaction with employees and visitors
• Professional dress presentation

Qualifications

• Education: High school diploma or equivalent
• Previous Experience: Minimum three (3) years of general office experience, preferably experience with a multiple-line telephone system
• Core Capabilities:
  • Excellent business level verbal and written communication skills
  • Ability to work independently
  • Excellent organizational skills
  • Ability to multi-task
  • Strong attention to detail
  • Professional appearance
  • Solid working knowledge of Microsoft Office: Outlook with familiarity with Word, Excel and PowerPoint

Schedule

Monday - Friday 8am - 5pm