Front Desk Attendant - Casper Recreation Center

About the role

Join the team at Casper Recreation Center as a Part Time Front Desk Attendant and help create a welcoming, positive experience for our community every day. This position is ideal for someone who enjoys working with people, staying active and engaged throughout the day, and contributing to a friendly, team-oriented environment.

Responsibilities

• Greet customers, answer questions, and help visitors navigate the facility and its programs.
• Assist with admissions, activity registrations, and cashiering duties while learning proper cash handling procedures and front desk operations.
• Manage a fast-paced environment, assisting multiple customers at once, responding to questions or concerns, and managing various tasks throughout the shift.
• Help maintain a clean and professional front desk area, follow safety procedures, and ensure guests have a safe and enjoyable experience at the Recreation Center and Aquatic Center.

Requirements

• Personable, dependable, and comfortable working with people from all backgrounds.
• Able to stay organized, communicate clearly, and remain professional in a busy environment with frequent interruptions.
• Learn cashiering and registration procedures, maintain professionalism and attention to detail, and represent the City of Casper and its core values in a positive manner.

Qualifications

• High school diploma or equivalent (G.E.D.) preferred.
• First Aid/CPR preferred.
• Six months experience in a public setting providing customer service preferred.
• Must be at least 16 years of age, preferably 18 years of age or older.

Skills

• Cashiering and mathematical calculations.
• Record keeping.
• Conflict resolution.
• Operation of modern office equipment, software, and operating systems/applications.
• Maintain a neat and professional appearance.
• Communicate effectively.
• Follow written and verbal instructions and direction.
• Establish and maintain effective working relationships with those contacted in the course of work.

Benefits

No benefits are offered for this position.

Pay

The pay range for this position is $15.00 to $17.00 per hour.

Schedule

This part-time position typically works 20 to 30 hours per week after training. Shifts may include evenings, weekends, and holidays.

Reporting Structure

Receives direction from higher level Parks and Recreation supervisory and management staff.