Front Desk Attendant

Responsibilities

• Welcome members and guests in a warm, friendly, and professional manner.
• Answer incoming phone calls and direct inquiries appropriately.
• Aid with member check-in and provide information about club amenities, events, and services.
• Schedule reservations and assist with member requests.
• Process payments and maintain accurate records as needed.
• Keep the front desk and reception area clean, organized, and presentable.
• Communicate effectively with other departments to ensure a seamless member experience.
• Perform other administrative and customer service duties as assigned.

Qualifications

• Previous customer service, hospitality, receptionist, or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational skills and attention to detail.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Dependable with a flexible schedule, including evenings, weekends, and holidays.