Franchise Business Performance Coach

What You'll Do

• Coach franchise owners on strategies to grow revenue and profitability.
• Help owners develop leads and new commercial relationships within their territories.
• Coach owners on business-to-business prospecting, partner development, networking, and local business development.
• Analyze franchisee performance and identify the root causes of revenue or profitability challenges.
• Help owners improve the entire sales process—from lead generation and opportunity development through estimating, closing, project execution, follow-up, repeat business, and recurring revenue.
• Coach owners on pricing, gross-margin management, job costing, labor costs, and other factors affecting profitability.
• Help owners determine when additional investment in sales, technicians, staffing, or other resources is necessary to support profitable growth.
• Develop measurable goals and practical action plans with franchise owners and hold them accountable for execution.
• Use franchisee performance data and system benchmarks to identify opportunities and translate data into action.
• Help owners improve workflow, scheduling, staffing, customer service, follow-up, and other operational areas that affect growth and profitability.

What We're Looking For

• 5–10 years of franchise business coaching experience.
• Demonstrated ability to help business owners grow revenue and improve profitability.
• Strong understanding of franchisee/franchisor relationships.
• Experience managing and coaching a portfolio of franchise owners.
• Strong financial and analytical skills, including the ability to understand gross margin and P&L performance and translate financial information into practical business decisions.
• Strong sales and business-development knowledge, particularly in a B2B environment.
• Excellent relationship-building and communication skills.
• Ability to establish credibility with entrepreneurial business owners and hold them accountable.
• Strong problem-solving and root-cause analysis skills.
• Ability to develop clear, measurable action plans and follow through on results.
• Commercial and/or residential franchise experience preferred.
• Prior locksmith, security, or related industry experience is a plus, but not required.
• Proficiency with Microsoft 365, Excel, video conferencing, and the ability to quickly learn proprietary business systems.
• Ability and willingness to travel periodically as needed.