Food and Nutrition Supervisor

About the role

This position ensures the Food and Nutrition Services department operates efficiently while maintaining high standards of confidentiality, ethics, and compliance with hospital policies.

Responsibilities

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures and demonstrates ethical business practices.
• Supervises department staff in all food preparation and dish room operations, ensuring proper techniques are used.
• Adjusts staffing levels in each area of the department as needed.
• Ensures established procedures and standards are maintained in all work areas.
• Keeps patient kardexes current and records changes in formula/diet as necessary.
• Writes modified menus and interviews patients for food preferences and satisfaction under the supervision of the Food and Nutrition Service Director.
• Follows up on any discrepancies found in patient feedback or meal preparation.
• Checks patient census before each meal and adjusts the number of trays delivered accordingly.
• Records total meals on Meal Census Sheets.
• Performs quality improvement tasks, including checking food temperatures, texture, taste, accuracy of preparation, NPO status of patients, plate waste studies, and other required QI tasks.
• Observes food preparation methods, cooking, and portion sizes to ensure compliance with prescribed standards.
• Answers telephone, takes messages, and relays information to the correct personnel.
• Retrieves menus and diet requisitions as needed.
• Supervises cleaning jobs to ensure sanitation requirements are met.
• Fills out nourishment sheets and ensures all patients receive their nourishments.
• Assists in taking physical inventory of food and supplies on a regular basis.
• Trains and orients new employees as required.
• Inspects each workstation at the beginning and end of each shift to ensure personnel are present and stations are prepared for the next shift.
• Performs duties in the kitchen, trayline, cafeteria, and dish room as needed due to staffing issues.
• Ensures cashier reports and cash are accurate and requests change for the department as needed.
• Performs other duties as assigned.

Requirements

• One year certificate from a college or technical school; or
• Three to six months of related experience and/or training; or
• Equivalent combination of education and experience.