Flooring Department Office Administrator

About the role

RC Willey is seeking an Office Administrator to support and assist our Flooring Departments in 10 locations across 4 states. The role involves working directly with buyers, managing inventory, handling special order entry with major flooring manufacturers, processing data in RC Willey's system, assisting in claims processing, and maintaining clear communication with sales managers, sales team, warehouse personnel, and vendors.

Responsibilities

• Serve as the main contact for 10 stores, special order entry, and sales team communication.
• Support clerical tasks, inventory management, and SKU updates in the Flooring/Carpet Purchasing Department.
• Aid buyers with product information and coordinate flooring insurance claims.
• Liaise with vendors and contractors to ensure smooth operations.
• Provide excellent customer service and support the team with ad-hoc tasks.
• All other duties as assigned.

Qualifications

• Flooding experience or B to B order entry experience required.
• Reliable attendance and commitment to in-office work.
• Excellent communication and phone skills.
• Self-motivated and excellent problem-solving skills.
• Detail-oriented with experience in B to B order entry processing and order tracking.
• Proficient in basic computer skills and data entry.
• Successfully multi-task, pay attention to details, and follow through with assigned tasks.
• Dependable team player focused on consistent results.

Benefits

• Paid Time Off
• Medical, dental, and vision insurance
• 7 paid holidays – plus, we're closed every Sunday
• Generous employee discounts on merchandise
• Company medical clinic
• Paid parental leave to support your growing family
• Associate referral program
• Life insurance
• 401(k) with company match to build your financial future
• Wellness incentives
• Annual profit-sharing incentive
• Career growth opportunities
• Tuition reimbursement for continued learning
• A fun and supportive work environment