Floor Supervisor
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, the brand creates the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities, and occasions. Tommy Hilfiger’s global marketing approach taps into culture through the world of F.A.M.E.S.: the people, organizations, and ideas boldly driving the future of Fashion, Art, Music, Entertainment, and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians, and entertainers bring energy and inspiration to the brand.
About The Role
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Floor Supervisor to deliver a top-notch customer experience, lead the sales floor, and uphold the standards of our iconic brand under the guidance of our Store Manager. As a Floor Supervisor, you will drive daily sales goals and support a motivating, inclusive team environment.
Responsibilities
- Energize every customer interaction with a warm, helpful approach to inspire sales and build brand loyalty.
- Act as Key Holder and Leader on Duty: open and close the store, drive sales performance, coach associates in real-time, and support the management team in delivering an exceptional store experience.
- Serve as a Brand Ambassador by staying connected to new campaigns and product launches, promoting the brand vision to customers.
- Work proactively on the sales floor: process new inventory, restock shelves, handle cashiering, and perform other operational tasks.
- Radiate pride, commitment, and passion for the brand and customers.
Requirements
- Friendliness, organization, and excellent time-management skills.
- Confidence in leading by example, resolving issues in the moment, and supporting daily operations.
- Energy and excitement around the brand’s goals and values.
- Prior retail team leader and key holder experience.
- Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.
Benefits
- Competitive pay with a brand discount of up to 75% off.
- Training and career development opportunities.
- Retirement savings plan with above-market 401(k) contribution.
- Comprehensive health and insurance benefits, including medical, vision, dental, life, and disability insurance.
- Flexible workplace: company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
- Wellbeing support and programs.
- Access to Care.com services for childcare, elder care, adoption preparation, pet care, and backup care reimbursement.
- Education assistance, including tuition reimbursement.
Pay
$19.90–$25.15 per hour. Individual compensation will be determined based on qualifications, geographic location, and other relevant skills.
Schedule
Flexible schedule including nights, weekends, and holiday availability.