Floor Supervisor

About the role

To work with and support the store management team with daily operations of the store.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Assist with all daily operations of the store—including, but not limited to, merchandising, display presentation, maintaining signage standards, and monitoring inventory levels.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Assist in leading store meetings and store goals/objectives.
• Answer incoming phone calls.
• Maintain constant radio communication with all associates.
• Develop comprehensive knowledge of the products Coastal Farm sells.
• Maintain awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.
• Help in departments when needed.
• Perform daily cleaning—such as vacuuming, replacing full trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Requirements

• 1 year of experience working in a retail environment.
• Intermediate knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Intermediate knowledge of operating a POS system.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities accordingly.
• Familiar with how to operate a computer system and email.