Floor Supervisor
Sonrava Health · Los Angeles, California, United States · Yesterday
Business DevelopmentFull-time
Responsibilities
- Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
- Participate in the hiring, selection and retention for back office staff
- Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
- Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
- Ensure sterilization of the office and equipment
- Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
- Conduct all weekly/monthly/quarterly inspections
- Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
- Maintain proper patient treatment records
- Lead, inspire, and motivate back staff
- Participate in monthly operational meetings
- Prioritize UPE (Ultimate Patient Experience)
Qualifications
- Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
- Working knowledge of dental equipment and terminology, OSHA and safety compliance
- Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)
Benefits
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401K plan
- Highly competitive salaries
- Exceptional growth and career advancement opportunities