Flex Banker

Position Overview

The Flex Banker is a part-time branch role designed for individuals who excel in a dynamic, customer-focused setting. This role provides hands-on experience in teller and banking functions without the full-time commitment.

What You’ll Do

• Provide friendly, accurate service at the teller line and personal banker desk, ensuring every customer feels seen and helped.
• Process core banking transactions such as deposits, withdrawals, loan payments, cashier’s checks, and account inquiries.
• Absorb and assist with new account openings and basic account maintenance under the guidance of full-time branch staff.
• Balance your teller drawer at the end of each shift and flag discrepancies for prompt resolution.
• Introduce customers to products, services, and digital banking tools when opportunities naturally arise, and pass warm referrals to full-time bankers for follow-through.
• Maintain accurate transaction records and handle customer documentation in accordance with bank policy and regulatory requirements.
• Step in where the branch needs support: answering phones, assisting with mail, or helping other departments during peak periods.

What You Bring

• At least 1 year of customer service or cash handling experience; prior banking experience is a plus but not required.
• A high school diploma or equivalent.
• A friendly, professional communication style that puts customers at ease and builds confidence.
• Flexibility to work varying hours, including some Saturdays, based on branch scheduling needs.
• Reliable, detail-oriented, and comfortable working within established procedures while staying focused under the pace of branch activity.
• Basic computer proficiency; familiarity with Microsoft Office is helpful.
• A commitment to maintaining customer confidentiality and upholding bank policy at all times.

Schedule

This is a part-time position, typically ranging from 15–25 hours per week depending on branch volume and staffing. Candidates should have flexible availability, including weekend availability. Specific hours will be discussed during the interview process.

Benefits Offered (Full-time employees)

Full-time employees are eligible for:

• Health Coverage: Comprehensive medical, dental, and vision plans, also offering a Health Payment Account (HPA).
• Retirement: Safe Harbor 401(k) plan with a dedicated wealth advisor.
• Wellness/Ancillary: Includes supplemental benefits such as Accident, Critical Illness, Short-Term Disability, and employer-paid Life Insurance.

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