Firmwide Resiliency Office (FRO) - Associate

Job Responsibilities

• Contribute to the development of the Firmwide Resiliency Testing lifecycle, inclusive of resiliency integration and operating model streamlining, by gathering input, preparing materials, and facilitating collaboration with partners.
• Assist LOB/CF partners by providing potential solutions for identified challenges.
• Support working groups and/or project teams, taking ownership of assigned deliverables and ensuring effective progress and delivery of objectives.
• Leverage data for conducting analyses and assisting in control process development.
• Foster relationship with Controls Management to strengthen feedback loop relative to Resiliency Testing.

Required Qualifications, Capabilities And Skills

• Ability to analyze and interpret complex problems using data to identify change drivers, and develop actionable solutions.
• Strong organizational skills, with the ability to manage multiple priorities and deliverables in a fast-paced, complex program environment.
• Attention to detail and process orientation.
• Flexibility to be both an effective team player and individual contributor.
• Intellectual curiosity with a proven ability to learn quickly.
• Strong Microsoft Office skills (Word, PowerPoint, Excel); data analytics skills (e.g., Alteryx, Tableau) are a positive.
• Effective written and verbal communication skills.
• Ability to effectively collaborate with diverse partners across the globe.

Preferred Qualifications, Capabilities And Skills

• Bachelor's degree or advanced degree.
• 2-3 years of relevant experience in resiliency, controls and/or risk management.
• Relevant certifications (e.g., PMP, CBCP, CRISC, or similar).
• Experience in operational resilience, risk management, or business continuity within a large, complex financial institution or similarly regulated environment.
• Strong understanding of corporate frameworks and their integration with other risk, control, or operational frameworks.
• Ability to drive projects and support wider team objectives in a dynamic environment.
• Familiarity with AI tools and solutions; ability to identify AI-driven process improvements.
• High degree of initiative, self-direction, and ability to work well under pressure.