Office Support Associate
Johnstone Supply · Saddle Brook, NJ · 2 days ago
Administrative$17–$19/hrFull-time
Responsibilities
- Answers and directs all incoming phone calls.
- Maintains voicemail box, company telephone lists, and distributes incoming faxes and mail to personnel.
- Serves as the first point of contact for the sales team, answering phone calls and responding to emails accurately and in a timely manner.
- Manages all office work such as data entry and copying and maintains an organized and relevant filing system.
- Forwards invoices to accounts receivable as directed. Maintains records and files for related customer and vendor information.
- Collaborates with human resources and customer training coordinator to ensure branch trainings for customers/employees run smoothly.
- Aids in training classes by enrolling students, following up with reminder phone calls, keeping waiting list on full classes, ordering refreshments, and setting up classroom.
- Maintains inventory of office supplies and places orders as required.
- Supports customer coffee area by replenishing stock and making coffee as necessary.
- Performs any other duties as may be assigned by the Branch Manager and assists in other areas of the branch and company as necessary.
Qualifications
- Requires a High School Diploma or related equivalence certificate and one year of office support experience.
- Strong organizational and project management skills.
- Proficiency in Microsoft Office required with aptitude to learn new computer applications.
- Experience with Eclipse is a plus.
- Polished and professional demeanor in person, online and via phone.
- Detail orientated, proactive, and driven to execute high quality work on time.
- Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
- Excellent oral and written communication skills.
- Bilingual is a plus.
Benefits
- Competitive Paid Time Off (PTO)
- Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
- Holiday pay – we recognize and pay our employees for 7.5 holidays per year
- Paid Parental Bonding Time
- Employer subsidized medical, dental, and vision plans
- Employer paid life insurance and short-term disability
- Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
- 24/7 Access to virtual care/telehealth options
- Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
- Wellbeing program with opportunity to earn reduced medical costs
- Employee Assistance Program (EAP) for you, and your family
- Tuition reimbursement
- Employee referral bonus program
- Employee service milestone recognition program