Field Technician I - MN

About the role

Lumen is seeking a Field Technician I to join our dynamic team. This role involves managing assets, troubleshooting network equipment, and performing various maintenance tasks.

Responsibilities

• Processes deliveries and replenishes consumables
• Maintains tools, test sets, and electronic equipment
• Assists in installs, provisions, tests, and maintains DS0 thru OC192 services
• Troubleshoots network equipment, removes/replaces defective equipment
• Monitors/locates route and assists in executing restoration in the event of a service interruption
• Performs preventive/scheduled maintenance and inspections on equipment and critical infrastructure
• Updates installation records and logs
• Provides status updates and reports problem situations related to assignments to management
• Evaluates individual performance against area or national performance objectives

Requirements

• High School Diploma or GED
• Up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair
• Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.)
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts
• Site security and cleanliness
• PC skills and proficiency in Microsoft Windows and Office applications
• Ability to quickly learn corporate databases
• On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime as required
• Valid driver’s license

Qualifications

• Sit, climb, balance, stoop, kneel, crouch, and crawl
• Lift 50 lbs.
• Works in all weather conditions

Skills

• Attention to detail with good organizational capabilities
• Ability to prioritize with good time management skills

Benefits

Lumen offers a comprehensive package of benefits designed to enhance your physical, mental, emotional, and financial wellbeing. This includes health, life, and voluntary lifestyle benefits, as well as other perks. For more information on our benefits, please visit: Life at Lumen.

Pay

This information reflects the anticipated base salary range for this position based on current national data. Individual pay is based on skills, experience, and other relevant factors.

Schedule

Details on the schedule will be provided upon hire.