Field Solutions Analyst (Problem Report)
Red Dot Buildings (Metal Building Systems) · Athens, TX · 1 mo ago
Information Technology$25/hrFull-time
Key Responsibilities
- Track and maintain Problem Report (PR) status using Kinetic (ERP)
- Review and diagnose PR requests submitted from job sites
- Communicate with multiple departments within Red Dot to accurately assess and resolve reported issues
- Identify the most efficient and cost-effective solutions to reported problems
- Maintain detailed documentation and ensure timely follow-up on all PRs
Requirements
- Proficiency in Microsoft Excel
- Strong written and verbal communication skills
- Highly detail-oriented with strong organizational skills
- Self-motivated with the ability to multitask effectively
- Able to work efficiently in a fast-paced environment
- Previous experience with commercial metal buildings is recommended
- Experience with pre-engineered metal buildings (PEMB) is preferred
- Undergraduate education in Architecture, Engineering, or Construction Management
Benefits
- Competitive salary and compensation based on skills and experience
- Remote work opportunities available; working from the Athens office is preferred
- Comprehensive health, vision, dental and life insurance
- Including PTO, insurance and 401(k) matching
- Full-time position with long-term growth potential
- Salary: $25hr - $30/hr