Field Service Engineer-NC

About the role

You will be the face of Phillips, based out of your residence and mastering the territory Monday through Friday in a company-supplied van. Your daily work will involve engineering excellence: troubleshooting, diagnosing, and repairing complex CNC machines and systems, and bringing new, state-of-the-art machinery online through precision installations. Beyond the technical work, you'll provide world-class customer service that goes beyond the repair—building genuine, lasting relationships and creating legendary value. A critical part of your role will be roadblock elimination: proactively seeking out and annihilating any obstacle that stands between our customers and peak productivity, thus ensuring long-term partnerships and securing future work for Phillips.

Responsibilities

• Troubleshoot, diagnose, and repair complex CNC machines and systems
• Perform precision installations of new, state-of-the-art machinery
• Provide world-class customer service and build lasting relationships
• Proactively eliminate obstacles to ensure customer peak productivity
• Travel up to 80% of the month within your assigned region (Monday through Friday)

Requirements

• Deep experience with CNC machinery OR a strong mechanical and electrical background
• Proven track record in a service or maintenance environment
• Strong mechanical and electrical aptitude
• Desire to be the most knowledgeable service engineer in the industry with a commitment to continual learning
• Willingness and ability to travel up to 80% of the month within your assigned region (Monday through Friday)

Qualifications

While a Mechatronics, Machining, or Engineering certification or degree is a plus, your industry experience and demonstrable skill are paramount.

Pay

Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $55,000.00 and $75,000.00 annually.

About Phillips

Our Phillips community is a unique blend of high performance, passionate, and deeply caring individuals and teams, on the path to virtuosity for the purpose of providing leaps in productivity and prosperity around the world. Our vision is two-fold: to be the world's best supplier of manufacturing technology, and to create a Phillips Community where we learn to live great lives. We hire people committed to both.