Field Service Engineer I/II

About the Company

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labeling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical, and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences, and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products. In 2025, Eurofins generated total revenues of EUR €7.296 billion and has been among the best-performing stocks in Europe over the past 20 years.

About the Role

The FSE I/II performs calibrations, qualifications, and some repairs on small laboratory instrumentation, including pipettes, balances, timers, and thermometers. This role involves calibration, preventative maintenance, and repair of various types of laboratory equipment both in the field and in the lab.

Responsibilities

• Perform calibration, preventative maintenance, and repair on laboratory equipment such as pipettes, balances, centrifuges, and thermometers.
• Travel to customer sites to perform calibrations and preventative maintenance as necessary.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issues impacting service delivery, particularly those affecting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs; ensure training remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer.
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Requirements

• Two-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar).
• 0-1 years (FSE I) or 1-3 years (FSE II) experience in a related field, preferably as a Field Service Technician.
• Experience in providing calibrations on pipettes and/or balances (FSE II).
• Physical ability to lift and transport equipment and perform tasks in various lab environments.
• Clear, respectful, and timely verbal and written communication.
• Experience with technical troubleshooting and problem-solving.
• Self-motivated and proactive.
• Valid driver’s license and clean driving record.
• Ability to travel within customer territory 1-2 days per week Monday-Friday; overnight travel as needed.

Schedule

Position is full-time, Monday - Friday, 9:00am - 5:00pm.

Pay

The pay range for this position is $27/hour - $34/hour depending on related experience and qualification.

Benefits

• Comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

Candidates currently living within a commutable distance of North Brunswick Township, NJ are encouraged to apply.