Field Service Engineer I/II

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

About the role

The FSE I/II performs calibrations, qualifications, and some repairs on small laboratory instrumentation, including pipettes, balances, timers, and thermometers. This role involves calibration, preventative maintenance, and repair of various types of laboratory equipment both in the field and in the lab. You will travel to customer sites to perform calibrations and preventative maintenance as necessary, manage a personal parts inventory, and provide feedback to management regarding service delivery issues.

Responsibilities

• Perform calibration, preventative maintenance, and repair on laboratory equipment such as pipettes, balances, centrifuges, and thermometers.
• Travel to customer sites to perform calibrations and preventative maintenance (1-2 days per week, with occasional overnight travel).
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issues impacting service delivery, particularly turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs, ensuring training remains current.
• Maintain client confidentiality and act impartially within the management system.
• Perform other tasks as assigned by Management.

Requirements

• Two-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar).
• 0-1 years (FSE I) or 1-3 years (FSE II) experience in a related field, preferably as a Field Service Technician.
• Experience in providing calibrations on pipettes and/or balances (FSE II).
• Physical ability to lift and transport equipment and perform tasks in various lab environments.
• Clear, respectful, and timely verbal and written communication skills.
• Experience with technical troubleshooting and problem-solving.
• Self-motivated and proactive.
• Valid driver’s license and clean driving record.
• Ability to travel within customer territory (1-2 days per week, Monday-Friday, with occasional overnight travel).

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

Pay

$27/hour - $34/hour depending on related experience and qualifications.

Schedule

Full-time, Monday - Friday, 9:00 AM - 5:00 PM. Candidates currently living within a commutable distance of St. Louis, MO are encouraged to apply.