Field IT Support Technician

Position Description As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system. Some of the hardware you will be working with is as follows: Application Servers PC’s Cabling Switches Printers Routers Fiber Converters Scanners Training You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures. Requirements Technical associates degree or equivalent work experience1+ years of technical experience (hardware/networking)Must be able to lift at least 50 pounds on a consistent basisMust be able to attend a paid training class in TexasMust have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five yearsGood communication skillsCustomer service experienceA+ and/or Network+ certified is a plusAbility to travel, with hotel stays, up to 5 nights per month Benefits Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: Medical, dental, vision, life insurance, and a health savings account 401(k) with up to 6% matching Company vehicle for work purposes Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.