Federal Account Support Manager, (Clearance Required; TS SCI with Poly) Onsite

About the role

This role is designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Responsibilities

• Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups.
• Create and deliver Value Based Delivery (VBD) account plans for assigned accounts.
• Proactively identify customer risks, operational concerns, and service delivery challenges and develop mitigation plans to ensure successful outcomes.

Qualifications

• Required: Bachelor's degree preferred or Associate degree holder (technical field) with 6-8 years working experience in related fields desired.
• Experience in customer-facing service delivery, technical account management, or related support organizations preferred.
• Experience supporting enterprise infrastructure environments, including compute, storage, networking, AI/HPC, or mission-critical systems preferred.
• Experience supporting HPE products, services, support organizations, tools, or enterprise infrastructure solutions strongly preferred.
• Active U.S. Government TS/SCI with Polygraph security clearance required.

Benefits

The listed salary range reflects base salary. Variable incentives may also be offered.

HPE is an Equal Employment Opportunity/ Veterans/ Individual with Disabilities employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.