FAST Service Specialist
About the role
A FAST Service Specialist provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client-facing position allows the employee to support multiple Opensity accounts in the local market.
Responsibilities
- Mailing Services: Metering, sorting, and distributing mail and accountable packages per schedule.
- Copy Services: Accurately producing copy, print, and scan projects per written instructions.
- Reception: Answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner.
- Hospitality Services: Coordinating and maintaining client conference rooms, common areas, and kitchens. Inspecting and ensuring all rooms are clean, stocked with supplies, and ready for continual use. Organizing and distributing client kitchen supplies. Maintaining inventory control and ordering supplies as needed.
- Floor Coordination: Upkeep of copy rooms and stocking of general supplies, delivering paper, and performing basic daily maintenance.
- Facilities Services: Hanging pictures, small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns.
- Flexibility: Ability to work all shifts between 7:00 am and 6:00 pm, Monday - Friday including 7:00 am - 4:00 pm, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pm (40 hours week).
Requirements
- High School Diploma or GED
- 1+ years’ work experience in a customer service field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Reliable transportation
- Able to work all shifts between 7:00 am and 6:00 pm, Monday - Friday including 7:00 am - 4:00 pm, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pm (40 hours week)
Qualifications
- High School Diploma or GED
- 1+ years’ work experience in a customer service field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Reliable transportation
- Able to work all shifts between 7:00 am and 6:00 pm, Monday - Friday including 7:00 am - 4:00 pm, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pm (40 hours week)
Benefits
The Compensation range for this role is up to $18.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. All eligible employees receive access to a comprehensive benefits package, including: Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, Paid Time Off (PTO)
Pay
The Compensation range for this role is up to $18.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
Schedule
This position requires flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations.