Farmers Insurance Branch Manager

About the role

The Farmers Insurance - District Office in Dayton, Ohio is seeking a driven, entrepreneurial Insurance Trainee who is business-minded, motivated to grow, and hungry for long-term career opportunity. This is an in-office position located in Dayton/Cincinnati, Ohio. This position is ideal for someone who wants more than a job and is ready to learn how a business operates while building a path toward leadership and expanded responsibilities.

Responsibilities

• Generate new business through a mix of inbound and outbound sales activities, including phone, text, email, and virtual outreach
• Conduct cold and warm calling to prospective customers, referral sources, and prior leads to build a consistent sales pipeline
• Follow up promptly on incoming leads, web inquiries, and walk-in prospects to identify coverage needs and close opportunities
• Build relationships within the community by attending local events, networking, and developing partnerships that create referral opportunities
• Meet with customers in person, by phone, or virtually to review their current coverage and provide tailored insurance solutions
• Educate clients on coverage options, risk exposures, and protection strategies to help them make informed decisions
• Deliver a high level of service by handling policy changes, questions, renewals, and claims support, ensuring a strong customer experience
• Identify cross-sell and upsell opportunities within the existing book of business to increase account value and retention
• Maintain accurate activity, pipeline, and customer records within agency systems and CRM tools
• Stay current on Farmers products, underwriting guidelines, coverage options, and promotions to confidently present solutions and remain competitive
• Support agency growth goals by consistently meeting or exceeding production and activity targets
• Collaborate with the agency team to improve processes, share best practices, and contribute to a positive, performance-driven environment

Requirements

• Must be willing to work in-office in Dayton/Cincinnati area
• Active Ohio Property & Casualty and Life, Accident & Health insurance licenses, or willingness to obtain them within a specified timeframe
• If not currently licensed, candidates must be willing to complete pre-licensing education (free pre-licensing support available)
• Strong interest in sales, business development, and long-term career growth
• Entrepreneurial mindset with the desire to take ownership of results and build a career, not just hold a position
• Excellent communication skills, both verbal and written, with the ability to build trust and rapport quickly
• Comfortable making outbound calls, following up on leads, and engaging in daily sales activity
• Self-motivated, competitive, and goal-oriented with the ability to work independently and stay accountable
• Strong organizational and time management skills, with the ability to manage multiple priorities and follow through consistently
• Professional presence and the ability to interact with clients in person, virtually, and over the phone
• Basic computer proficiency and comfort using CRM systems, email, and standard business software
• Ability to participate in local networking and community activities to support business development

Qualifications

• High school diploma or equivalent required; college degree or prior sales, customer service, or leadership experience preferred but not required

Benefits

• Competitive base salary, plus commission and performance-based bonuses
• Flexible schedule
• Paid time off (PTO)
• Hands on training
• Mon-Fri Schedule
• Career growth opportunities

Pay

Salary Range: $60,000.00 - $100,000.00 per year

Schedule

Full-Time

Location

1700, Lyons Road, Washington Township, OH, 45458, US