Family Partner (Temporary)

Duties and Responsibilities

• Adhere to all company policies and procedures.
• Comply with all Title XXII Regulations, Title V Regulations, Funding Terms and Conditions, and Head Start Program Standards.
• Ensure the accuracy and integrity of enrollment and family data by regularly reviewing and monitoring entries in SJB’s database systems.
• Ensure the accuracy and integrity of Early Head Start and Head Start family data by regularly reviewing and monitoring entries in ChildPlus database.
• Process enrollments in a timely manner utilizing SJB’s waiting list.
• Determine family’s eligibility for childcare programs based on Title V Regulations and Head Start Performance Standards.
• Maintain accurate eligibility and enrollment records through effective use of computerized and manual tracking systems.
• Ensure all eligibility and need requirements are accurately verified and fully compliant with applicable state and federal regulations.
• Collaborate with Site Supervisors to identify enrollment vacancies and coordinate timely placement of eligible children to maintain full program enrollment.
• Ensure family files are complete, current, and compliant by accurately documenting all required forms and family case notes in a timely manner.
• Conduct monthly audits of caseload, funded enrollments for California State Preschool Programs (CSPP) and General Center Based (CCTR) and Head Start Programs.
• Ensure timely collection and uploading of active IFSPs and IEPs to maintain accurate and up-to-date records.
• Provide ongoing support to families and conduct timely follow-ups to ensure their needs are met or concerns are addressed.
• Establish and maintain positive, trust-based relationships with families to identify their needs, connect them with appropriate resources, and provide timely follow-up to ensure those needs are effectively addressed.
• Ensure compliance with Head Start Performance Standards for all Early Head Start and Head Start families.
• Maintain accurate documentation, clearly documenting family details and all actions taken to ensure compliance in state and federal programs.
• Cook up and schedule intakes, certification, recertification appointments, and meetings to align with family availability, ensuring timely and convenient access to services.
• Prepare and submit reports on family and child data as required, promptly responding to requests for information and ensuring accuracy.
• Assist families with completing the SJB online waitlist applications, as needed.
• Participate and engage in recruitment activities, health fairs, meetings, and other community outreach events as requested.
• Travel when necessary to conduct SJB business.
• Work as a member of the SJB team by promoting the mission, values, philosophy of SJB.
• Attend and participate in meetings as directed by supervisor or Department Director.
• Other duties, as assigned by supervisor or Family Services Department Director.

Health and Safety

• Mandated to report suspected child abuse.
• Ensure health and welfare of staff is maintained at all times.
• Ensure staff understand and follow agency procedures and reporting requirements related to health and safety standards.
• Report safety hazards and injuries immediately and ensure proper paperwork is completed in a timely manner.

Skills and Abilities

• General knowledge of childcare including federal and state regulations governing childcare.
• Organized, creative, independent, self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling based and prioritization, and driven by excellence.
• Exceptional communication skills to present facts and recommendations effectively in oral and written form, including accurate grammar and business correspondence knowledge.
• Strong interpersonal skills to establish and maintain effective business relationships; demonstrated ability to communicate in situations requiring tact and poise; skilled in confidentiality and discretion.
• Thorough knowledge of office administration including efficient filing systems, office machines and equipment, and computer software such as Word, Excel, Publisher, Outlook (email & calendar).
• Skilled in customer service and employee relations.
• Must present a neat, professional appearance.
• Ability to adjust tasks and focus with composure, and in accordance with changing deadlines and priorities.
• Belief in working as a professional, cohesive team member.
• Respect diversity and embrace working with multi-cultural communities.
• Ability to define and solve practical problems and deal with a variety of concrete variables.
• Ability to maintain confidentiality.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education and Experience

• Must be at least 18 years of age.
• Associates degree is required.
• Must be in good health as verified by a current health screening, including a test for Tuberculosis performed under the supervision of a physician not more than one year prior to employment.
• Proof of up-to-date immunization records to include but not limited to Measles, Pertussis, Tuberculosis (every 4 years) and Influenza (annually).
• Must be able to pass a fingerprint clearance, criminal record, FBI and DOJ clearance and child abuse index check prior to employment.
• Must possess California Driver’s License and meet minimum insurance requirements for personal vehicle and have a driving record which meets the standards set forth in Administrative Regulation 4532 and 4533.
• If current auto insurance has a “Business Use Exclusion” it will need to be removed from your policy.
• Completion of Mandated Reporter Training as per Assembly Bill 1207. Must be completed every 2 years.
• Bilingual/Biliterate a plus.