Family Partner

About the role

The Family Partner implements family support services for emotionally disturbed children and adolescents, providing support, information, referral, follow‑up, and technical assistance to families and general consultation to staff on children and youth issues. The role includes developing and maintaining a data collection system for referrals, resources/services, unmet needs, and barriers to services, and acting as a team member following The Harris Center for Mental Health and IDD procedures.

Responsibilities

• Implementing family support services for emotionally disturbed children and adolescents.
• Providing support, information, referral, follow‑up, and technical assistance to families and general consultation to staff on children and youth issues.
• Developing and maintaining a data collection system indicating the number of referrals, resources/services, unmet needs of families, and barriers to obtaining services.
• Acting as a member of the team and following The Harris Center for Mental Health and IDD procedures.
• Assisting families in locating and utilizing available services.
• Developing and maintaining an up‑to‑date usable directory of appropriate services.
• Supporting and encouraging families to educate themselves by attending parent education classes and providing them with material pertaining to mental health, educational, and other pertinent issues.
• Participating in staffing and team meetings.
• Maintaining professional work behaviors.
• Maintaining appropriate documentation.
• Complying with agency policies and procedures, accrediting/regulatory bodies, and performance contract documentation requirements.

Education

Must possess a high school diploma or equivalent; degree preferred. Spanish speaking preferred.

Experience

The Family Partner must be the custodial parent of a child who has or has had problems with severe emotional disturbance and has experience in negotiating the public mental health systems of care advocating for their child's needs.

Skills

• Basic understanding of child and adolescent mental illnesses and community resources.
• Strong communication, listening, and interpersonal skills (above average).
• Clear, concise, well‑constructed, grammatically correct written documentation.
• Ability to work collaboratively in a teamwork environment.
• Effective time management and organizational skills.
• Intermediate computer skills including e‑mail, word processing, spreadsheets, graphics, presentations, and basic information systems.

Benefits

• Competitive salary.
• Robust retirement plan with company matching.
• Prior service credit that accelerates Paid Time Off accrual.
• Cell phone discounts.
• Exclusive entertainment deals through Tickets at Work.
• Free Headspace subscription for mental wellness.
• Employee Assistance Program supporting overall well‑being.
• Eligibility for various student loan forgiveness programs.
• Contribution to suicide care and prevention through a trauma‑informed approach.

Schedule

Monday‑Friday, 8:00 am‑5:00 pm

Position #108748