Family Partner

About the Role

As a Family Partner at RHA Health Services, you will guide families, advocate, and coordinate with local community organizations to increase successful family outcomes. This position strives to reduce and eliminate the stigma associated with behavioral health, substance use, developmental, social, and emotional concerns families experience. You will utilize and educate families on strength-based interventions that promote recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. The role provides highly individualized services in the community and supports family self-determination and decision-making.

Responsibilities

• Participate in family care planning meetings and processes for the families served, including DSS, schools, DJJ, medical, behavioral health and substance use agencies, courts, and probation.
• Utilize first-hand experiences with system of care values and principles and recommend best practices based on current state and national data.
• Teach and model alternative skills and attitudes for parenting and interacting with children, adolescents, emerging adults, and community providers offering services.
• Help families navigate multiple systems of care by providing information about admission criteria, treatment options, and possible barriers through a strength-based lens.
• Advocate for individual and family needs with all agencies and organizations available to offer support and treatment while teaching family members to advocate for themselves.
• Work closely and communicate with the rest of the MORE’s team regarding the current service plan, resource needs, and goals met.
• Attend seminars and meetings to maintain knowledge by reading up-to-date articles, books, etc., and participate in continuing education programs through in-service training.
• Serve as an advocate for consumers within the facility and the community.

Requirements

• Must have lived experience as a primary caregiver for a child who has/had mental health, substance use disorders, or intellectual/developmental disability.
• Experience in navigating any of the child and family-serving systems and teaching family members involved.
• Bachelor’s degree in a human services field from an accredited university and one year of experience working with the target population; or an associate degree in a human services field from an accredited school and two years of experience working with children/adolescents/transition-age youth; or a high school diploma or GED and a minimum of four years of experience working with children, adolescents, or transition-age youth.
• Must hold or be in the process of holding a National Certification in Family Partner.

Pre-employment screening includes a criminal background check, registry checks (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities), drug testing, education verification, and credentialing based on position requirements. Proof of employment history or references may be required. Positions requiring driving will need proof of driver’s license, insurance, and vehicle if providing transportation for individuals.

Benefits

• Payactiv: Early access to money you’ve earned from hours already worked, before payday.
• Employee perks and discount program: Helps you save money.
• Paid Time Off: Available for full-time employees.
• Health/Insurance: Available for full-time employees.
• 401(k) retirement savings program.
• Wellbeing Programs: Physical, emotional, and financial support.
• Chronic Disease management programs: For hypertension and diabetes (for qualifying employees).
• Training: Free CPR, first aid, and job-specific training opportunities.

Contract/contingent workers and interns do not qualify for the above benefits.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.