Failed Claims Pharmacy Technician
Become a part of our caring community as a Mail Operations Pharmacy Technician in the Failed Claims department.
About the role
You will fill and count medications, perform varied activities, and handle moderately complex administrative, operational, and customer support tasks. This role involves computations and semi-routine assignments. You will ensure inventory levels are adequate for dispensing by collaborating with the inventory supply team. This is a remote position, reporting to a leader in the Failed Claims department.
Decisions typically focus on interpreting department policy and methods for completing assignments. You will work within defined parameters to identify expectations and quality standards but have some latitude over prioritization and timing, operating under minimal direction. Standard policies allow for interpretation, deviation, or independent discretion.
Responsibilities
- Fill and count medications
- Perform moderately complex administrative, operational, and customer support tasks
- Conduct computations related to pharmacy operations
- Ensure inventory levels are adequate by working with the inventory supply team
- Interpret and apply department policies and methods
- Manage work expectations and quality standards with minimal direction
Requirements
- Must live in Arizona, Ohio, Texas, or Florida
- Active license with the Board of Pharmacy in your state of residence
- National Certification (PTCB or ExCPT)
- Experience using multiple computer applications simultaneously
Qualifications
- Failed Claims experience (preferred)
Work at Home Requirements
- Self-provided internet service with a minimum download speed of 25 Mbps and upload speed of 10 Mbps (wired cable or DSL connection suggested)
- Work from a dedicated space free of ongoing interruptions to protect member PHI/HIPAA information
- Occasional travel to Humana's offices for training or meetings may be required
Schedule
Scheduled weekly hours: 40
Pay
The pay range for this full-time (40 hours per week) position is $40,000 - $52,300 per year. The range may vary based on geographic location, and individual pay will depend on demonstrated skills, knowledge, experience, education, and certifications.
Benefits
Humana offers competitive benefits designed to support whole-person well-being, including:
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off (including paid holidays, parental leave, and caregiver leave)
- Short-term and long-term disability
- Life insurance
About Us
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, and reliable pharmacy services, committed to excellence and quality. Through home delivery, over-the-counter fulfillment, specialty, and retail pharmacy locations, we offer simple, integrated solutions. We care for patients with chronic and complex illnesses and provide personalized clinical and educational services to improve health outcomes and medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences centered on patients. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a top integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell prioritizes whole health and addresses physical, emotional, and social wellness. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.