Failed Claims Pharmacy Technician

Become a part of our caring community as a Mail Operations Pharmacy Technician in the Failed Claims department. You will fill and count medications, perform varied activities, and handle moderately complex administrative, operational, and customer support tasks. This role involves computations, inventory management, and remote work under minimal direction.

Responsibilities

• Fill and count medications.
• Perform varied activities and moderately complex administrative, operational, and customer support assignments.
• Perform computations and work on semi-routine assignments.
• Ensure inventory levels are adequate for dispensing by collaborating with the inventory supply team.
• Work remotely and report to a leader in the Failed Claims department.
• Make decisions focused on interpreting area/department policy and methods for completing assignments.
• Work within defined parameters to identify work expectations and quality standards, with some latitude over prioritization and timing.
• Follow standard policies allowing for interpretation, deviation, or independent discretion.

Requirements

• Must live in Arizona, Ohio, Texas, or Florida.
• Must have an active license with the Board of Pharmacy in the state you reside.
• National Certification, PTCB, or ExCPT.
• Experience using multiple computer applications simultaneously.

Qualifications

• Failed Claim experience (preferred).

Work at Home Requirements

• Self-provided internet service must meet the following criteria:
  • Minimum download speed of 25 Mbps and upload speed of 10 Mbps.
  • Wireless, wired cable, or DSL connection suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.
• Occasional travel to Humana's offices for training or meetings may be required.

Schedule

• Scheduled Weekly Hours: 40

Pay

The pay range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications.

$40,000 - $52,300 per year

Benefits

Humana offers competitive benefits supporting whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Additional opportunities for personal and professional growth.

About Us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, and reliable pharmacy services, committed to excellence and quality. Through home delivery, over-the-counter fulfillment, specialty, and retail pharmacy locations, we offer simple, integrated solutions every time. We care for patients with chronic and complex illnesses and provide personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that prioritize patients. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a top integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell emphasizes whole health and addresses physical, emotional, and social wellness. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.