Facilities Support & Mailroom Clerk

Mail Process, Shipping, & Package Processing

• Processes and routes incoming and outgoing mail and packages.
• Prepares outgoing mail, including stamping and ensuring proper postage.
• Operates mail processing equipment including postage meters, scanners, and copiers.
• Affords assistance with shipping needs, locates missing mail, and coordinates courier services.
• Delivers all mail and packages as needed.
• Maintains mailroom cleanliness, organization, inventory of supplies, and general security.
• Uses Microsoft Office and Excel.

Facility Support

• Performs general facility support duties, including trash pickup throughout the complex; emptying trash and recycling receptacles; and providing routine janitorial services such as cleaning surfaces and windows and removing debris.
• Maintains coffee stations, including making coffee, and ensures adequate stock of supplies, cleaning materials, and equipment.
• Manages shipping accounts and user access.
• Maintains supplies inventory.

Reception & Front Office Support

• Serves as backup receptionist as needed.
• Greets visitors, issues badges, and completes required security procedures.
• Answers, screens, and routes incoming phone calls in a professional manner.

Work Experience

Minimum of 1 year of experience with basic computer skills, bookkeeping, and spreadsheet use is required.

Education

High School Diploma or GED Required

Other Skills

• Positive attitude, integrity, and ability to communicate professionally with other stakeholders.
• Excellent communication abilities, including speaking, writing, active listening, and including routine and emergency calls.
• Must be detail-oriented and possess effective organization and time management skills, like prioritization, multitasking and planning.
• Must be proficient in Microsoft Office Suite, particularly in the usage of Excel.
• Must possess critical thinking and reasoning ability.

Required for All Jobs

• Follows Credit Union policies and procedures as well as applicable laws and regulations.
• Maintains a record of attendance and timeliness in keeping with the Credit Union's attendance policy.

Physical Requirements

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Employee must have the ability to stand, walk, bend, climb, and move for extended periods during the workday. Employee must be able to lift, carry, push, and pull items weighing up to 50 pounds. Employee must have the ability to use hands and arms for tasks requiring manual dexterity, including operating tools and equipment. Employee must have the ability to see and read work orders, safety signage, and equipment displays, and to adjust focus as needed.

Working Environment

Indoor and outdoor settings across various building areas. Occasional exposure to weather conditions, noise, and mechanical equipment. Work performed in maintenance rooms, grounds, and operational spaces.