Mailroom Support Clerk (Onsite)

About the role

We are seeking to fill the role of Mailroom Support Clerk. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Responsibilities

• Assist with the log-in and distribution process of incoming and outgoing US Mail, UPS, FedEx, Priority Mail and Certified Mail.
• Assist all third-party vendors related to the mailroom and facility operations.
• Maintain and monitor supply inventory.
• Maintain all log-in/tracking reports and post daily to the shared drive.
• Assist with daily facility operations as needed.
• Assist with preparation of shipping labels.
• Prepare and deliver inter-office, express packages and postal mail through routine mail runs.
• Receive, open, prepare and scan documents as needed.
• Utilize company vehicle to deliver/pick up mail and packages at the post office.
• All other duties as assigned.

Qualifications

Required:

• High School Diploma or equivalent required.
• Valid U.S. Driver’s License.
• 1 year experience in mailroom operations; similar clerical experience may be accepted.
• Good computer skills with knowledge of Microsoft Word, Excel, and Outlook software.
• Adaptable to workload and process changes.
• Organized and able to take direction.

Desired:

• Knowledge of mortgage servicing systems and mortgage loan products.

Benefits

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports continued education and professional growth

Pay

Compensation Range: $15.72-23.51 hourly. Actual compensation may vary within the range provided, depending on qualifications, skills and experience.

Schedule

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Remote employment: LoanCare provides necessary equipment; employee needs a quiet, private place at home and a high‑speed internet connection with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

Work Conditions

This is a safety sensitive position. Physical demands: Frequently sitting, 3‑6 hours per day; occasional walking, bending, kneeling, reaching, twisting, squatting and pushing and pulling, up to 3 hours per day.