Jobs · Administrative · California

Mailroom Clerk

Administrative$17/hrFull-time

Responsibilities

  • Receives, processes and routes all incoming mail
  • Upon notification from the receptionist for deliveries from Fed Ex, UPS, USPS, GLS or Courrier, all mail will be sorted
  • Fed Ex & UPS will be logged (*) and delivered to Post Closing, Servicing and Finance/Accounting
  • GLS, Courrier and Title Company packages are delivered to Post Closing (*)
  • Logged Collateral packages and Trailing Documents received are imported into Encompass with received date via batch update
  • Post Closing mail will be opened, staples removed and replaced with binder/paper clips to keep documents organized
  • Mail received for remote employees will be contacted for alternative delivery options either to be delivered internally at corporate or shipped to their requested address
  • Standard mail is reviewed, sorted and delivered to the appropriate departments one to two times a day
  • Notify IT for equipment returns received
  • Insurance mail – open all
  • For action required mail deliver to Loan Servicing the following:
    • Cancelled policy
    • Check 30-day notice
    • Warning
    • Property Tax
  • Ensure all Fed Ex packages are placed in the designated pick-up area located on the 1st floor no later than 4:00 PM
  • For bulk items mailed by IT or Marketing these items should be placed in the designated pick-up area located on the 1st floor no later than 4:00 PM
  • Process collected USPS outgoing mail by 4:30 PM and deposit in the outgoing mailbox located on the 1st floor this also includes:
    • Manual fulfillment department needs as requested by Compliance, Loan Servicing which includes letters, refunds checks for the monthly California per diem refunds and/or refunds due to audits
  • Scan documents to individuals upon receipt and confirming if original needs to be maintained:
    • Compliance – Kindra Burton
    • Legal – Aimee Eller
    • Human Resources – Multiple recipients
    • HECM – Steven Holguin
  • Assist Post Closing Trailing Doc & Collateral with document imaging
  • On occasion it may be required to delivered packages to local Fed Ex drop off location

Qualifications

  • Strong written and verbal communication skills
  • Techonlogically proficient in MS Windows software
  • Commitment to excellence and high standards
  • Strong problem-solving skills
  • Ability to manage priorities and workflow
  • Strong interpersonal skills
  • Ability to perform any physical labor necessary – lifting up to 50 pounds

Pay

Min USD $17.00/Hr.

Schedule

N/A

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