Facilities Supervisor

The Facilities Supervisor is a hands-on leader responsible for daily facilities operations at the corporate headquarters campus while supporting the Regional Facilities Manager on strategic initiatives.

Responsibilities

• Provide direct supervision, training, coaching, and daily direction to Facilities Technicians.
• Establish work priorities and assign tasks to ensure efficient service delivery.
• Monitor work quality, productivity, and completion of assignments.
• Foster a positive, collaborative, and customer-focused team environment.
• Aid in employee development, performance management, and training initiatives.
• Serve as the lead point of contact during the Regional Facilities Manager's absence.
• Oversee day-to-day facilities operations across the headquarters campus.
• Conduct regular inspections and facility walkthroughs to identify maintenance needs, safety concerns, and opportunities for improvement.
• Ensure office spaces, conference rooms, common areas, and support spaces remain safe, clean, functional, and professional.
• Cook up office moves, furniture installations, workstation setups, and space reconfigurations.
• Assist with event planning and execution, including meeting setups, executive events, town halls, and special functions.
• Support mailroom, shipping/receiving, inventory management, and workplace services operations as needed.
• Respond to facilities-related requests and ensure timely resolution of service tickets.
• Coordinate with vendors, service providers, and contractors performing work on-site.
• Maintain vendor performance to ensure compliance with company standards and service level expectations.
• Aid in obtaining quotes, scheduling services, and reviewing completed work.
• Support preventative maintenance programs for building systems and equipment.
• Assist the Regional Facilities Manager with facilities projects, renovations, workplace improvements, and strategic initiatives.
• Play a key role in planning and executing headquarters campus relocation activities.
• Coordinate project schedules, vendor activities, and internal stakeholder communications.
• Track project milestones, budgets, action items, and deliverables.
• Prepare status reports and communicate project updates to leadership and key stakeholders.
• Develop strong partnerships with employees, department leaders, building management, and vendors.
• Serve as a visible and approachable facilities representative for campus occupants.
• Communicate effectively with frontline employees, business partners, and executive leadership.
• Provide regular updates on facilities initiatives, project progress, and operational issues.
• Escalate significant risks or concerns appropriately and recommend solutions.
• Promote workplace safety and ensure compliance with company policies and facility procedures.
• Participate in emergency response planning and business continuity initiatives.
• Maintain facilities documentation, procedures, and operating standards.
• Support inspections and corrective actions as necessary.
• Maintain accurate records related to facilities operations, vendors, projects, inventories, and service requests.
• Generate reports and presentations for facilities management and leadership review.
• Aid in budget tracking and expense management.
• Utilize facilities management systems, Microsoft Office applications, and workplace technology platforms.
• Perform other duties and special projects as assigned.

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 4–7 years of facilities, workplace services, building operations, or related experience.
• 1–3 years of experience leading, supervising, or coordinating the work of others.
• Experience supporting office moves, workplace projects, or facilities renovations.
• Strong customer service orientation and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong problem-solving, organizational, and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams).
• Ability to lift and move up to 50 pounds as required.
• Ability to walk, stand, bend, and perform physical facility-related tasks throughout the workday.

Preferred

• Facilities Management, Property Management, Workplace Services, or Project Management experience.
• Experience managing vendors and service contracts.
• Experience with workplace management software, CMMS, or ticketing systems.
• Experience supporting corporate campus environments.
• Knowledge of building systems including HVAC, electrical, plumbing, and life safety systems.
• Project management experience involving office relocations, renovations, or workplace transformations.