Facilities Manager ($71K to $76K per year )

About the role

The Salvation Army is a branch of the Christian Church, and the goal of all programs is a spiritual, emotional, and physical regeneration of all people.

Kroc Center Hawaii aims to be a dynamic and flourishing gathering place for diverse community members; where all are welcomed, inspired, and transformed through the love of Christ.

Responsibilities

• Direct, supervise, plan, evaluate, and coordinate the work of facilities staff, including Housekeeping and Security teams; establish goals, assign work, and adjust schedules and priorities as needed.
• Provide oversight of staff training and development, including on-the-job and external training programs.
• Make sound technical decisions across multiple trades, ensuring safe, efficient, and compliant operations.
• Administer and maintain the work order system to ensure timely completion and accurate tracking of tasks.
• Develop, implement, and oversee a comprehensive preventive maintenance program.
• Procure materials, equipment, and supplies in accordance with organizational policies and budget constraints.
• Evaluate and determine whether work should be performed in-house or outsourced to contractors.
• Advise leadership on technical matters related to maintenance, repair, renovation, and replacement of facilities and equipment.
• Ensure proper handling, storage, and disposal of hazardous materials in compliance with applicable regulations.
• Oversee maintenance of critical systems, including high-voltage electrical, HVAC, aquatic systems, telecommunications, and multimedia cabling infrastructure.
• Conduct daily inspections of all facilities, including aquatic centers, pools, recreational areas, gymnasium, performing arts spaces, education centers, childcare areas, dormitories, parking lots, and landscaped grounds to identify maintenance needs and capital improvement projects.
• Maintain high operational efficiency across all facilities and systems.
• Collaborate regularly with leadership, including the Director of Operations and Center Director, to establish priorities and recommend repairs, renovations, and capital improvements.
• Maintain and administer warranty programs and documentation for facilities and equipment.
• Train maintenance staff in the safe and proper use of equipment, tools, and cleaning materials.
• Supervise and perform quality control inspections of work completed by internal staff and external contractors.
• Implement systems and procedures to safeguard facilities, equipment, and supplies.
• Maintain a safe environment for employees, members, and guests; promptly report facility issues to leadership.
• Oversee year-round pool maintenance in coordination with Aquatics staff, ensuring compliance with health and safety standards.
• Attend and participate in all required staff and management meetings.
• Establish and maintain administrative systems for accurate recordkeeping, including maintenance logs, expenditures, and required reports.
• Perform other duties and responsibilities as assigned.
• Work under stressful conditions.
• Interact with others with courtesy and tact, emote the "Aloha Spirit."
• Manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines.
• Respond to crisis situations in a calm and professional manner.

Requirements

• Minimum of five (5) years of progressively responsible, hands-on experience in facilities maintenance, including substantial supervisory experience, preferably overseeing technical staff and demonstrated leadership of a diverse team.
• Proven ability in hiring, training, supervising, evaluating, disciplining staff, as well as team building and change management.
• Minimum of five (5) years of experience managing facilities comparable in size and complexity, such as those in higher education, healthcare, K–12 schools, community centers, or resort environments.
• Comprehensive knowledge of repair, maintenance, and construction techniques, including the tools, materials, methods, and equipment used across multiple building and mechanical trades.
• Working knowledge of applicable building codes, environmental regulations, and other governing standards related to facility maintenance and construction, including systems such as HVAC, plumbing, sewer, electrical, water, landscaping, irrigation, pool filtration, condensers, and dehumidification systems.
• Ability to direct and oversee journey-level work across multiple trades; read, interpret, and maintain schematics and blueprints; and prepare or review technical drawings for the purpose of estimating repair and construction projects.
• Experience monitoring and managing service contracts, vendor performance, and warranty compliance.
• Demonstrated fiscal responsibility in developing and administering budgets related to facility operations and maintenance.
• Strong proficiency in reading, writing, and communicating effectively in English, with excellent oral and written communication skills.
• Valid driver’s license and access to insured transportation.
• Proficiency in Microsoft Office applications, computerized maintenance management systems (CMMS), and web-based HVAC/building automation systems, with experience in preventive maintenance programs.

Qualifications

• BS in Engineering or related field.
• Five years of hands-on experience working with HVAC and commercial pool filtration systems.

Skills

• Leadership – Provide overall leadership for the Facilities Department at the RJKCCC by aligning departmental values with the broader center mission, implementing efficient operational systems, and fostering a culture of staff development and empowerment.
• Budgeting – Develop, prioritize, and manage the physical plant budget.
• Training – Lead and oversee on-the-job training for staff, incorporating external technical seminars and professional development opportunities as appropriate.
• Setting Work Standards – Establish and enforce work standards in compliance with applicable building codes, the National Electric Code, and industry best practices, ensuring quality and consistency.
• Reviewing Work – Monitor work quality through regular spot checks and detailed review of complex or non-routine projects.
• Counseling and Discipline – Address employee concerns by resolving informal complaints and participating in formal grievance processes when necessary. Administer corrective actions, including verbal and written warnings, in accordance with policy.
• Personnel Management – Oversee recruitment processes by delegating initial screening and interviews, while reviewing and approving final candidates. Conduct and/or supervise performance evaluations and make recommendations regarding promotions and career development.
• Operational Duties – Develop and implement complex programs such as computer assisted inventory control, systems for recording costs to individual department units, energy conservation management, programs designed for handling repair contracts, minor capital outlay projects, special repairs, deferred maintenance and planned program maintenance systems. Prepare budgets and projected replacement schedules (short, medium and long-term) for the operating systems and infrastructure. This will include FFE as it relates to the physical plant. Develop plans to protect the campus environment and conserve vital energy resources. Establish and enforce an Energy Program. Responsible for ensuring compliance to local city codes such as hazardous material management, fire department and alarm inspections and insurance inspections. Serves on the Safety Committee and other committees as assigned. Ensures compliance with Occupational Safety and Health Administration (OSHA), the Americans with Disabilities Act (ADA), and other applicable workplace requirements. Develops and documents emergency procedures for the Facilities department, along with routine maintenance schedules and logs. Responsible for evaluating and reviewing all construction plans to ensure the design meets current and future operational needs, including energy efficiency and long-term sustainability. Propose redesigning solutions to meet operational and programming objectives. Ensure a seamless transition from the design, engineering and construction team to the RJKCCC's physical plant team. Provide comprehensive support for logistical requirements related to event and special event setup. Actively participate in weekly BEO meetings to confirm and align logistics for both current and upcoming events. Collaborate with staff to review, plan, and prepare all necessary logistical tasks to ensure smooth execution.

Benefits

Due to the nature of the population served, the Facilities Manager must also implement specialized maintenance practices and adhere to enhanced safety and security procedures.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The position requires flexibility to work evenings, weekends, and holidays as required.