Regional Facilities Manager, Alpha - $200,000/year USD

About the Role

Alpha operates premium K–12 campuses where families pay for an environment that is safe, consistent, and tour-ready every single day. You'll own that standard across the Northwest: the San Francisco Bay Area as your primary campus, with regular travel to schools in CA, WA, NV, UT, OR, and ID.

The first year is heavy on standards-setting and vendor cleanup: codifying what "ready" looks like, building the audit cadence, replacing vendors who don't perform, and getting Campus Coordinators and Site Specialists onto a repeatable operating rhythm. As the region adds schools and your playbook stabilizes, the role shifts toward steady-state regional leadership.

This is a field role. If you want direct ownership of whether 25+ schools feel premium every day and the authority to make that happen, keep reading.

What You Will Be Doing

• Conducting recurring on-site audits across Northwest campuses against documented standards for cleanliness, HVAC, safety, security, signage, landscaping, furniture, and tour-readiness, then turning findings into verified corrective actions.
• Triaging facilities issues and emergencies, coordinating vendors and campus teams, and closing tickets only after problems are verified fixed.
• Managing local vendor performance against SLAs, replacing vendors who miss repeatedly, renegotiating scopes, and holding hard accountability conversations on quality and cost.
• Driving a weekly operating rhythm with Campus Coordinators and Site Specialists, including crisp written reporting on regional quality, vendor performance, escalations, and CapEx variance.
• Leading major campus upgrades and codifying global standards and AI-enabled procurement playbooks so every campus opens and operates consistently.

What You Won't Be Doing

• Remote oversight is not an option here. This role requires regular physical presence at the Bay Area campus and 30–50% travel to regional sites.
• Designing new campuses from scratch or owning ground-up construction delivery.
• Setting enterprise-wide procurement strategy in isolation from the field.
• Inheriting clean reporting lines and formal authority over every person whose work you depend on.
• Accepting "tour-ready only when leadership visits" as normal, or treating reactive firefighting as the default operating model.

Key Responsibilities

• Keep every campus in the Northwest region safe, premium, and tour-ready every day.

Basic Requirements

• Based in the Northwest region (CA, WA, NV, UT, OR, or ID), with San Francisco Bay Area proximity strongly preferred, and able to spend substantial time at the Bay Area campuses with 30–50% regional travel.
• Legally authorized to work in the United States without visa sponsorship.
• 5+ years owning multi-site facilities, regional operations, hospitality operations, retail operations, or school operations.
• Proven track record of holding vendor-managed services accountable for quality, cost, and SLA adherence across multiple locations.
• Direct experience resolving urgent facilities issues such as safety, HVAC, security, or cleanliness problems with measurable customer-experience impact.
• Strong written operating cadence: issue logs, escalation notes, vendor follow-ups, and weekly regional quality reports.
• Demonstrated use of modern operations tools, including AI-assisted planning, ticketing systems, or predictive maintenance.
• Clear executive communication and the judgment to explain operational tradeoffs involving safety, premium standards, speed, vendor constraints, and cost.
• A proactive leadership style that identifies issues early and drives accountability with campus teams and vendors, even without direct reporting authority.

Nice-to-have Requirements

• Multi-site operations leadership in premium hospitality, luxury retail, private K–12, or healthcare networks serving high-expectation customers
• Experience standing up or rehabilitating a regional operating model where the prior one relied on heroics rather than standards
• Track record of replacing underperforming vendors and rebuilding a local vendor bench
• Background managing capital upgrade projects (HVAC, AV/networking, landscaping, interior refreshes) in occupied, customer-facing environments
• Experience working in an AI-first operating environment where playbooks, dashboards, and predictive systems do the rote work so people focus on judgment

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Alpha offers six-figure roles for people ready to help build a radically better school experience. Alpha is fast-moving, ambitious, and student focused. It's for people who want to improve the system, not maintain it.