F&I Director

About the role

Hyundai Surprise, a Ken Garff Automotive Dealership, is seeking a talented automotive F&I Director who aligns with our core values of respect, intelligence, greatness, honesty, and teamwork. We aim to become the most esteemed automotive group by treating people R.I.G.H.T. and creating lifetime customers.

Why join us

• Great culture and real career growth
• Competitive compensation package
• Opportunity to work with one of the largest family-owned groups of dealerships
• Paid Time Off and 401k with company match
• Medical, Dental, Vision, Short- and Long-term Disability, AD&D, and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on vehicle purchase, parts, service, and more

Responsibilities

• Manage overall F&I production in accordance with company and dealership standards, including reserve income, F&I product penetrations/income, and Per-Vehicle-Retail (PVR) averages for retail (new and used) and lease customers.
• Establish monthly F&I objectives in conjunction with sales department forecasting and communicate these objectives to the F&I team.
• Review, understand, and train on company compliance guidelines, including:
  • Equal Credit Opportunity Act (ECOA)
  • Privacy Notices
  • Identity Theft Protection Program (ITPP) – Red Flag Compliance
  • Office of Foreign Asset Control (OFAC)
  • IRS 8300/FinCEN
  • Adverse Action Notices
• Manage deal and cash flow in accordance with company Contracts-In-Transit (CIT) guidelines.
• Ensure all F&I Managers acquire and maintain necessary insurance licenses as per state requirements.
• Educate F&I Managers on the features, benefits, and proper selling/disclosure methods of all F&I products.
• Instruct F&I Managers on the proper presentation and disclosure of all purchase-related documents, including F&I products, finance/lease interest rates, and loan terms.
• Review and understand the Ken Garff Preferred Lender Program and manage lender production based on its parameters.
• Communicate and train on specific program requirements for each Preferred Lender.
• Assist in structuring deals and submitting customer/vehicle information to lending sources for approval.
• Work directly with lending sources to increase deal approval probability and maximize per-deal profit.
• Ensure F&I Managers collect and safeguard all money and fees required to satisfy loan requirements.
• Monitor F&I Managers’ adherence to company guidelines, including 100% video recording of vehicle transactions and completion of at least one F&I training module per week.
• Conduct weekly one-on-one meetings with each F&I Manager.
• Participate in dealership and company-required compliance training.
• Attend and participate in manager meetings, including daily “Save-A-Deal” meetings.
• Perform other duties as assigned.

Requirements

• 3–5 years of prior experience in a dealership F&I Department and selling financial services
• Experience leading and/or managing a team or department
• High School diploma or equivalent (college degree preferred)
• Valid in-state driver’s license
• Excellent communication skills
• Ability to sell a minimum quota according to dealership standards

Must be able to provide references upon request.