F&B Director

At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities. Job Title Director of Food & Beverage Location Property-based Department Food and Beverage Property, if applicable DoubleTree Pikesville FLSA Exempt Direct Supervisor General Manager Job Overview The Director of Food & Beverage is responsible for the overall leadership, strategic direction, and operational success of all food and beverage outlets, including restaurants, lounges, banquets, room service, kitchens, and stewarding. This role drives revenue growth, ensures exceptional guest experiences, and maintains financial performance across all F&B operations. This position operates across both indoor and outdoor environments, including kitchens, dining outlets, banquet spaces, and service areas, requiring constant mobility and active engagement. The role involves exposure to varying temperatures, high noise levels, and potential operational hazards such as hot surfaces, kitchen equipment, and slippery floors. Success in this role requires strong leadership, financial expertise, and the ability to manage complex, high-volume operations in a fast-paced hospitality environment. Job Responsibilities F&B Operations & Strategic Leadership Oversee all food and beverage operations, including restaurants, lounges, banquets, room service, kitchens, and stewardingDevelop and implement operational strategies to enhance service quality, efficiency, and guest satisfactionEvaluate outlet performance and recommend operational and marketing improvementsCollaborate with culinary, marketing, and operations teams to develop menus, promotions, and guest experiences Financial Management & Revenue Optimization Develop, manage, and monitor departmental budgets, forecasts, and financial performanceControl food, beverage, and labor costs across all F&B outletsImplement systems for inventory management, receiving, and product utilizationAnalyze performance metrics and adjust strategies to maximize profitability Menu Development & Product Management Collaborate with chefs and leadership teams to create innovative, marketable menusOversee development of recipes, portion specifications, and menu standardsSupport special event menu planning and cycle menu developmentEnsure consistency in quality, presentation, and pricing strategies Leadership & Team Development Lead, mentor, and develop F&B management and staff to ensure high performanceOversee staffing, scheduling, payroll, and productivity standardsConduct performance reviews and implement training and development programsFoster a positive, engaged, and service-driven team environment Systems, Compliance & Operational Excellence Utilize and oversee POS systems and related technologies across F&B operationsEnsure compliance with health, safety, and alcohol service regulationsMaintain operational tools such as purchase specifications, recipes, and inventory systemsEnforce company policies, brand standards, and service expectations Guest & Client Relations Ensure exceptional guest service across all food and beverage outletsAddress guest concerns, escalations, and service recovery situationsParticipate in meetings with clients, event planners, and department leaders to align on service deliveryMaintain strong communication across all departments to support operational success Job Requirements Education Bachelor’s degree or equivalent experience required. Experience Minimum of 5 years of experience in the hospitality industry required; at least 2 years in a Director or Assistant Director of Food & Beverage role required. Skills And Abilities Strong leadership and strategic management capabilitiesAdvanced knowledge of food, beverage, and labor cost controlExcellent organizational and analytical skillsStrong decision-making ability in high-pressure situationsProficiency in POS systems and computer applicationsAbility to develop and implement operational systems and processesExcellent communication and interpersonal skillsStrong attention to detail and commitment to qualityAbility to collaborate across departments and drive resultsCustomer service-focused mindset with strong problem-solving abilities Certifications: Food safety and alcohol service certifications preferred (as required by local regulations). Travel required: No regular travel required; attendance at on-property meetings, events, and operational functions is expected. Physical Requirements Constant walking across multiple F&B outlets and operational areasFrequent standing, reaching, balancing, and use of manual dexterityOccasional sitting, bending, crouching, kneeling, and pushing/pullingAbility to lift and carry up to 25 lbs. frequently and up to 100+ lbs. occasionallyAbility to work in physically demanding environments with varying conditionsStrong visual and auditory awareness for operational safety and effectiveness This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.