Experienced Auto Glass Installation Technician

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. This position requires a combination of technical skills, customer service, and the ability to work independently and as part of a team.

Responsibilities

• Provide all vehicle glass repair and replacement services at Safelite Shops and Mobile Glass Shops.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite’s tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), and chemicals as required by the “Safelite Way of Fitting”.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other required licenses to operate a company vehicle.
• Required Safelite SafeTech™ certification.

Qualifications

• High School Diploma or GED equivalent.
• Preferred: Previous experience in automotive glass repair or similar field.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and operating various hand and power tools.
• Proficiency in using computerized diagnostic tools.
• Effective communication skills (oral and written).
• Professional appearance and adherence to company uniform and PPE policies.
• Problem-solving and ability to troubleshoot issues independently and collaboratively.
• Read, write, and interpret the English language and technical directions.
• Willingness to maintain stable performance under pressure.

Benefits

• Competitive weekly pay ranging from $26.50 - $33.50/hour.
• $5/set of wiper blades for customer safety.
• Potential to be promoted in the first year.
• Starting pay of $28/hour as a Senior Tech and $30.50/hour as a Master Tech.
• Benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all necessary tools and resources.