Expediter/Food Runner

About the role

Upstream Hospitality Group is an ever-growing hospitality group focused on creativity, progression, and originality. We seek an Expeditor/Food Runner who excels in a fast-paced, high-energy environment, communicates clearly, stays organized under pressure, and is ready to bring positivity to every shift.

Responsibilities

• Ensure timely, accurate, and professional delivery of food to guests.
• Confirm every dish meets presentation and preparation standards before leaving the kitchen.
• Review orders for special instructions, dietary needs, and modifications.
• Communicate guest feedback, concerns, or additional requests to servers and managers.
• Greet guests warmly and contribute to an outstanding dining experience.
• Support the front-of-house and back-of-house teams by staying proactive and engaged.
• Follow all food safety, sanitation, and workplace policies.
• Assist with additional duties to help the team and maintain smooth restaurant operations.

Requirements

• Ability to carry multiple plates, trays, and beverages safely and efficiently.
• Strong attention to detail and excellent multitasking skills in a fast-paced environment.
• Excellent communication skills.
• Comfortable working nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs and stand/walk for the duration of your shift.
• A positive attitude and commitment to being a reliable team member.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role preferred.

Skills

• Customer service skills.
• Attention to detail.
• Time management.
• Teamwork.

Benefits

We offer competitive salary and bonus structure, career growth and development opportunities, and a supportive team culture.

Pay

$11.35 per hour

Schedule

Nights, weekends, and holidays are part of the job.

Disclaimer

This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to accurately reflect those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. Upstream Restaurant Group Inc is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We're always accepting applications at Tap Room, and submitting an application means your information will be added to our applicant tracking system. While you may not hear from a hiring manager right away, we review all submissions and will be in touch if we'd like to invite you for an interview.

Company Information

Tap Room began in 2011 with James Bonanno and David Johnson, sharing a vision to build a place where great food, craft beer, and genuine hospitality bring people together. With multiple locations across Long Island, Tap Room is known for its welcoming vibe, strong team culture, and consistent guest experience. Our mission is to be your local casual gathering place for real food and craft beverages, and to meet friends and make new ones. At the core of everything we do are the values that define Tap Room and shape how we treat our guests, support one another, and grow our teams: Quality, Hospitality, Pride, Teamwork, and Say Yes.

Equal Opportunity Employer

We are committed to providing an inclusive and welcoming environment for all and do not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.