Expediter/Food Runner

About the role

Upstream Hospitality Group is an ever-growing hospitality group known for its creativity, progression, and originality. The company seeks an Expeditor/Food Runner who excels in a fast-paced, high-energy environment, communicates clearly, stays organized under pressure, and is always ready to lend support where needed.

Responsibilities

• Ensure timely, accurate, and professional delivery of food to guests.
• Confirm every dish meets presentation and preparation standards before it leaves the kitchen.
• Review orders for special instructions, dietary needs, and modifications.
• Communicate guest feedback, concerns, or additional requests to servers and managers.
• Greet guests warmly and contribute to an outstanding dining experience.
• Support the front-of-house and back-of-house teams by staying proactive and engaged.
• Follow all food safety, sanitation, and workplace policies.
• Aid in additional duties to help the team and maintain smooth restaurant operations.

Requirements

• Ability to carry multiple plates, trays, and beverages safely and efficiently.
• Strong attention to detail and excellent multitasking skills in a fast-paced environment.
• Excellent communication skills.
• Comfortable working nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs and stand/walk for the duration of your shift.
• A positive attitude and commitment to being a reliable team member.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role preferred.

Skills

• Customer service skills.
• Attention to detail.
• Teamwork and collaboration.
• Problem-solving abilities.

Benefits

• Promotion from within.
• Real opportunities for advancement.
• Competitive salary and bonus structure.
• Work with passionate people.
• Be part of something bigger.

Pay

Competitive salary and bonus structure based on performance.

Schedule

Nights, weekends, and holidays are common.

Company Information

Upstream Restaurant Group Inc is an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.