Exit Booth Agent - Boston Logan Airport

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Aid customers with directions, maps, local area information, and appropriate service information
• Effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Qualifications

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have a High School Diploma or GED
• Must have at least 6 months of prior customer service experience
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years

Pay

The pay for this position starts at $19 / hour plus average monthly bonuses opportunities of $200 to $500. There is also a $2.00 / hour shift differential for hours worked from 7:00pm to 5:00am, bringing up the hourly rate to $21/hour during those hours.

Schedule

Schedules Available: Sunday-Thursday: 5:00am-2:00pm, Tuesday-Saturday: 3:00pm-12:00am, Sunday-Thursday: 2:00pm-11:00pm

Benefits

• Paid time off
• Employee rental car discounts
• Retail savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development