Exit Booth Agent - Atlanta Airport

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers
• Thank customer at the conclusion of all transactions
• Aid customers with directions, maps, local area information, and appropriate service information
• Effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
• Sought to improve job performance through self-assessment, skill development, training and goal setting

Qualifications

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High School Diploma or G.E.D. required
• Must have at least 1 year of client-facing retail customer service experience within the last 5 years
• Must have 12 months of consecutive work experience
• Must have a valid driver's license with no more than 2 moving violations and/or accidents in the last 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI)

Pay

The starting pay for this position is $16 / hour, with the potential to make more based on monthly performance. Employees typically earn an additional $200-$300 per month in incentive payments based on performance.

Schedule

Sunday: 2:00pm - 10:00pm
Monday: 2:00pm - 10:00pm
Tuesday: Off
Wednesday: Off
Thursday: 2:00pm - 10:00pm
Friday: 2:00pm - 10:00pm
Saturday: 2:00pm - 10:00pm