Exit Booth Agent- ATL- Atlanta Airport

About the role

The National/Alamo brand of Enterprise Mobility is hiring an Exit Booth Agent. This position provides superior, friendly, and efficient service during all aspects of the rental car process.

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers
• Thank customer at the conclusion of all transactions
• Aid customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer
• Seek to improve job performance through self-assessment, skill development, training, and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Requirements

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High School Diploma or G.E.D. required
• Must have at least 1 year of client-facing retail customer service experience within the last 5 years
• Must have 12 months of consecutive work experience
• Must have a valid driver's license with no more than 2 moving violations and/or accidents in the last 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI)

Qualifications

• Must be able to lift up to 50 pounds
• Must be able to stand for extended periods of time
• Must be able to work flexible hours, including weekends and holidays

Skills

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Strong organizational and time management skills
• Knowledge of vehicle maintenance and repair

Benefits

• Paid time off
• Employee rental car discounts
• Retail Savings Plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

Sunday: 2:00pm - 10:00pm
Monday: 2:00pm - 10:00pm
Tuesday: Off
Wednesday: Off
Thursday: 2:00pm - 10:00pm
Friday: 2:00pm - 10:00pm
Saturday: 2:00pm - 10:00pm

Pay

$17.00/hour guarantee, with the potential to make more based on monthly performance

Location

2200 Rental Car Center Pkwy, College Park, GA 30337

Equal Opportunity Employer/Disability/Veterans

We are an equal opportunity employer and welcome applications from all qualified individuals. We are committed to providing reasonable accommodations for applicants with disabilities in our recruitment and hiring processes. If you need assistance or accommodation due to a disability, please let us know.