Exit Booth Agent - Charleston Airport

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. We are the largest and fastest growing privately owned automotive rental and leasing company in North America, working towards our shared vision to be the world's best and most trusted mobility company.

About the role

The Seasonal Exit Booth Agent at the National/Alamo brand will provide superior, friendly, and efficient service during all aspects of the rental car process. This position is located at Charleston International Airport (CHS): 5500 International Blvd 119, Charleston, SC 29418.

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that the “Booth” is stocked with appropriate supplies to meet customer needs
• Provide undivided attention to customers while assisting them at the exit booth
• Make eye contact, greet all customers, and thank them at the conclusion of transactions
• Assist customers with directions, maps, local area information, and service details
• Effectively and efficiently resolve all customer service issues
• Perform other customer service-related duties to ensure service levels meet customer needs

Requirements

• Must be at least 18 years of age
• Must be authorized to work in the United States without requiring work authorization sponsorship now or in the future
• High School Diploma or G.E.D. required
• Minimum of 1 year of prior customer service, retail, or administrative support experience
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol-related conviction on driving record in the past 5 years

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Pay

$17 per hour (starting rate).

Schedule

Thursday–Monday, 5:00 PM–1:00 AM.