Exit Booth Agent - PVD Airport

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. We are the largest and fastest growing privately owned automotive rental and leasing company in North America, working towards our shared vision to be the world's best and most trusted mobility company.

About the role

The Exit Booth Agent will provide superior, friendly, and efficient service during all aspects of the rental car process. This full-time position is located at National/Alamo servicing TF Green Airport, 700 Jefferson Blvd, Warwick, RI 02886.

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that the “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties to ensure our service levels meet the needs of the customer

Requirements

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Minimum of 1 year prior customer service, retail, or administrative support experience
• Valid US driver's license
• No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related incidents on driving record in the past 5 years
• Authorized to work in the United States without work authorization sponsorship now or in the future
• Apart from religious observation, must be able to work up to 40 hours a week

Pay

Starts at $19.00/hour, with an additional $1.00/hour shift differential for all hours worked between 8:00pm – 3:00am.

Schedule

• Sunday - Thursday: 4:00pm - CLOSE
• Friday/Saturday: OFF

Benefits

• Generous Paid Time Off
• Paid Holidays
• Paid Volunteer Day
• Employee rental discounts & vehicle purchase discounts (extend to Friends & Family)
• Retirement savings plan including 401k with matching profit sharing
• Training and development
• Education assistance
• Medical & Prescription Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance
• Long Term Disability
• Employee Assistance Programs
• PerkSpot Discounts
• Travel Assistance