Executive Assistant (WFH)

About the Company

Goodwill is a nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through career development, education, and employment opportunities. Guided by its core values of Trust, Collaboration, Engagement, Ownership, and Innovation, Goodwill fosters an inclusive workplace where employees contribute to meaningful community impact while growing professionally.

About the Role

The Executive Assistant provides high-level administrative support to Vice Presidents and Senior Vice Presidents while assisting assigned departments with day-to-day operations. This role manages executive calendars, coordinates meetings and travel, prepares reports, maintains confidential information, supports departmental events, and serves as a key liaison between executives, internal teams, and external partners.

Responsibilities

• Executive Support
  • Provide comprehensive administrative support to Vice Presidents and Senior Vice Presidents.
  • Manage executive priorities and ensure efficient daily operations.
  • Prepare agendas and supporting materials for executive meetings.
  • Coordinate executive schedules and administrative activities.
  • Handle confidential information with the highest level of professionalism and discretion.
• Calendar & Travel Management
  • Manage complex executive calendars and scheduling requests.
  • Coordinate meetings, conferences, teleconferences, and appointments.
  • Arrange domestic business travel and prepare detailed itineraries.
  • Anticipate scheduling conflicts and recommend effective solutions.
  • Ensure executives are prepared for upcoming meetings and events.
• Financial & Administrative Support
  • Reconcile vendor invoices, receipts, corporate credit card statements, and expense documentation.
  • Verify the accuracy of financial records before submission.
  • Prepare administrative reports and supporting documentation.
  • Maintain organized departmental records and files.
  • Assist with administrative processes and departmental operations.
• Meeting & Event Coordination
  • Organize executive meetings, departmental events, and conferences.
  • Record meeting notes and prepare accurate meeting minutes.
  • Track action items and follow up with assigned team members.
  • Coordinate event logistics with vendors and internal stakeholders.
  • Support departmental initiatives and special projects.
• Communication & Office Administration
  • Serve as the primary point of contact for assigned departments.
  • Maintain executive contact databases and communication lists.
  • Prepare reports, correspondence, presentations, and business documents.
  • Communicate professionally with internal teams, vendors, and external partners.
  • Ensure timely and effective communication across departments.
• Cross-Functional Collaboration
  • Act as a liaison between executives and multiple business units.
  • Build strong working relationships with employees at all organizational levels.
  • Provide backup support for other administrative team members as needed.
  • Collaborate on organizational initiatives and administrative projects.
  • Contribute to a positive, collaborative workplace culture.
• Records & Process Management
  • Maintain accurate administrative records and documentation.
  • Review and edit business documents for quality and accuracy.
  • Support continuous improvement of administrative processes.
  • Ensure compliance with organizational policies and procedures.
  • Maintain efficient filing systems and document management practices.

Qualifications

• Minimum of five years of administrative experience in a corporate environment supporting senior executives.
• Experience supporting Vice President-level or higher leadership.
• Typing speed of at least 60 words per minute.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational, multitasking, and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to manage confidential and sensitive information.
• Ability to work independently while managing multiple priorities.
• Ability to quickly learn organizational policies, procedures, and business operations.

Preferred Skills

• Experience coordinating executive meetings, travel, and special events.
• Experience managing financial documentation, expense reconciliation, and vendor communications.
• Experience working in nonprofit or mission-driven organizations.
• Knowledge of executive office administration and corporate governance practices.

Benefits

• Medical insurance plans.
• Employer-funded Health Reimbursement Account (HRA).
• Dental insurance.
• Vision insurance.
• 401(k) retirement plan.
• Employer-paid life insurance.
• Employee Assistance Program (EAP).
• Paid time off.
• Paid sick leave.
• Paid vacation.
• Paid holidays.
• Career development and advancement opportunities.