Executive Administrative Assistant

About the role

Become an integral part of the U.S. Private Bank team where you will work in a fast-paced organization with each day being unique. This role provides a platform for professional growth and skill enhancement. Be part of a results-oriented team that values attention to detail and quality. As an Executive Administrative Assistant, you will work well in a team environment, represent your team with professional courtesy and acumen, and deliver flawless work output. Your role includes daily interaction with various executive-level internal clients across the lines of businesses. You will adapt to procedures, processes, and techniques to complete assignments in line with team and office goals. Strong communication with high-net-worth clients in a fast-paced, deadline-driven environment is essential, along with attention to detail, high energy, and flexibility.

Responsibilities

• Maintain complex and detailed calendars while adhering to client confidentiality regulations
• Handle heavy call volumes from both external clients and internal colleagues/management
• Coordinate and manage logistics for internal and external meetings and events (including meeting room reservations, event organization/follow-up, RSVP tracking, and ticket allocation)
• Arrange and coordinate complicated domestic travel (air, hotel accommodations, and ground transportation)
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices, T&E expense claims, and sponsorship requests for assigned team members, ensuring policy compliance
• Act as a subject matter expert for policies and procedures
• Assist with staff on-boarding and off-boarding, including equipment setup and system access
• Produce high-quality emails and messages for individuals at all organizational levels
• Maintain team documents, including organizational charts and executive bios
• Handle regular activities proactively and advise in advance of issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding for client meetings
• Collaborate efficiently with fellow assistants to support the entire office

Requirements

• At least five years of administrative experience, supporting at the Managing Director level (or equivalent) or above
• Advanced organizational skills
• Discretion and good judgment in confidential situations, with proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Ability to multi-task and prioritize effectively
• Strong proficiency in Microsoft Office and Concur
• Excellent telephone etiquette and ability to manage competing priorities, such as calendar management
• Excellent written and oral communication with both external clients and internal colleagues

Preferred Qualifications

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Schedule

This role requires five days in the office (Monday through Friday) and does not support hybrid options.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. Benefits include:

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors, and institutions with strategies and expertise spanning the full spectrum of asset classes through a global network of investment professionals. Wealth Management helps individuals, families, and foundations take a more intentional approach to their wealth or finances to better define, focus, and realize their goals.