Event Technology Specialist (Remote)
TEAM · Miami, FL · 2 days ago
Art & Creative$75k–$78k/yrFull-time
About the role
The Event Technology Specialist plays a crucial role in managing the technical infrastructure for both in-person and virtual B2B tech experiences for a leading global cloud provider. This role combines technical expertise with creative problem-solving, overseeing event platforms, digital integrations, and attendee engagement systems.
Responsibilities
- Manage all technical aspects of in-person and virtual event programs, ensuring smooth system integration and flawless execution.
- Configure and maintain event registration, ticketing, and attendee engagement systems across multiple platforms.
- Build and manage event websites, landing pages, and digital experiences aligned with the marketing campaign guidelines.
- Integrate and oversee third-party event technology tools (e.g., streaming platforms, CRM systems, analytics dashboards).
- Maintain secure and accurate data flow between platforms, providing technical support to both internal teams and clients.
- Partner with event producers and business stakeholders to understand event goals and outline technology requirements.
- Collect, monitor, and analyze event performance and attendance data to generate actionable insights.
- Create post-event technical reports summarizing engagement metrics, platform performance, and optimization opportunities.
- Continuously evaluate emerging technologies to enhance event innovation and efficiency.
- Cross-team collaboration with Producers, Account Teams, and Creative to align technology solutions with overall event strategy.
- Support internal training and knowledge sharing on new tools and platforms.
- Collaborate with external vendors and platform partners to manage integrations and ensure technical consistency.
- Train or support the training of speakers, exhibitors, and Internal team members on using technology tools.
- Uphold data privacy and cybersecurity best practices across all systems.
Requirements
- Bachelor’s degree in Event Technology, Communications, Computer Science, or a related field.
- Minimum of 5+ years of experience managing technical production for live, hybrid, or virtual events.
- Proven ability to configure and manage event technology systems (registration, streaming, CRM, analytics, etc.).
- Strong technical troubleshooting and problem-solving skills with the ability to stay composed under pressure.
- Identity and tracking skills, specifically SSO/SAML/OAuth familiarity; basic JS/HTML for tags/pixels.
- Experience with event platforms such as Cvent, Hopin, ON24, Swoogo, or similar tools preferred.
- Strong project management skills.
- Familiarity with website CMS systems and basic HTML/CSS a plus.
- Excellent communication and collaboration skills, with a service-oriented mindset.
- Ability to travel as needed for on-site technical setup and event support.
- Virtual desktop setup is required; no new software purchases required.
- Proficiency with Google Workspace, Microsoft Office, project tools (e.g. Asana/Smartsheet) and presentation design platforms.
Qualifications
- Bachelor’s degree in Event Technology, Communications, Computer Science, or a related field.
- Minimum of 5+ years of experience managing technical production for live, hybrid, or virtual events.
- Proven ability to configure and manage event technology systems (registration, streaming, CRM, analytics, etc.).
- Strong technical troubleshooting and problem-solving skills with the ability to stay composed under pressure.
- Identity and tracking skills, specifically SSO/SAML/OAuth familiarity; basic JS/HTML for tags/pixels.
- Experience with event platforms such as Cvent, Hopin, ON24, Swoogo, or similar tools preferred.
- Strong project management skills.
- Familiarity with website CMS systems and basic HTML/CSS a plus.
- Excellent communication and collaboration skills, with a service-oriented mindset.
- Ability to travel as needed for on-site technical setup and event support.
- Virtual desktop setup is required; no new software purchases required.
- Proficiency with Google Workspace, Microsoft Office, project tools (e.g. Asana/Smartsheet) and presentation design platforms.
Skills
- Event Technology
- Technical Production
- Project Management
- Event Platforms
- Data Analysis
- Communication
- Collaboration
- Travel
Benefits
- Flexible Work Schedule
- Health Insurance
- Retirement Plan
- Professional Development Opportunities
- Employee Assistance Program
Pay
$75,000 - $78,000 annually
Schedule
Full-time, with occasional travel required.