Event Registration & Technology Consultant

About the role

This position supports the Events Team with a primary focus on event registration systems and event logistics, and is cross-trained to provide backup support for digital signage systems and online meeting/virtual event platforms.

Responsibilities

• Serve as a primary administrator of NAMB's event registration platform (Accelevents), managing event builds, registration workflows, ticketing, and reporting.
• Manage relationships with Accelevents-related contractors and vendors, coordinating deliverables, timelines, and troubleshooting.
• Configure and test registration sites, forms, confirmation communications, and payment processing for each event.
• Train and support ministry partners and internal staff on use of the registration platform.
• Maintain registration data, generate reports, and provide analytics to ministry partners and leadership.
• Troubleshoot registrant issues and platform errors, escalating to contractors or Accelevents support as needed.
• Continuously evaluate and recommend improvements to registration processes and platform configuration.
• Affiliate with planning, organizing, and executing live events onsite and in-building.
• Affiliate with organization, quality control, and care of live event assets.
• Affiliate with shipping, receiving, assembly, and disassembly of event assets.
• Affiliate with setup, teardown, and production of live events.
• Affiliate with support offsite warehouse operations alongside the team.
• Affiliate with delivery of event assets to event locations as needed.
• Safely operate a forklift as needed (training provided).
• Provide backup support for building digital signage systems (22Miles, Extron, and related displays) when the Event & Meeting Technology Manager is unavailable.
• Provide backup support for online meeting/virtual event platforms (Zoom, Microsoft Teams, GoTo Webinar, etc.), including basic setup and troubleshooting.
• Affiliate with virtual and hybrid event execution under the direction of the Event & Meeting Technology Manager.
• Cook up with the Event & Meeting Technology Manager to ensure consistent, non-duplicative coverage.

Qualifications & Skills

• Bachelor's degree or equivalent, preferably in business, marketing, hospitality event management, or ministry.
• 2–4 years of experience with event registration platforms (Accelevents or similar) and event logistics preferred.
• Experience in a church, ministry environment, or professional event production setting with exposure to faith-based events preferred.
• Ability and willingness to travel, including evenings, weekends, and holidays.
• Strong flexibility and problem-solving skills; able to handle unexpected challenges calmly and creatively.
• High attention to detail; able to manage multiple projects simultaneously.
• Able to remain professional and Christ-honoring under stress.
• Excellent interpersonal and communication skills with ministry leaders, staff, contractors, and attendees.
• A servant-hearted attitude and willingness to serve in any capacity.